Refund policy


  • We want you to love your purchase! If you are not completely satisfied, please contact us directly. Returns are accepted within 10 days (Based on tracking confirmation).

 

  • Return shipping costs and the responsibility of safely returning the item shall be borne by the customer.

 

  • Any dents, scratches, or damage will not be accepted.

 

  • Contact Email: hello@thepoetickiln.com